Magic Leap Assist
2023, Magic Leap
Expert Support, Anywhere.
Assist is an app that connects Magic Leap 2 users with web participants for live AR work sessions.
Invite up to four people into your space. They see what you see and can give real-time guidance, training, or support.
Collaborate Live
Work together with annotation tools. Pin items, point with arrows, or draw to highlight what matters.
Markup Your Space
Web participants can send schematics, instructions, 3D objects, and more. Place, scale, and rotate them directly in your environment.
Share Files
Arrange menus, tools, and files to fit your needs. Panels can stay fixed in place or follow you as you move.
Organize Your Workspace
Amplify Ability
The High Cost of Expertise
Experts are scarce, and they can’t be everywhere at once. When rare but critical issues arise, the usual fix is to fly them in—driving up travel costs and extending downtime.
Expertise on Demand
Magic Leap Assist solves this by connecting employees to experts instantly. Organizations can improve first-time fix rates, complete complex tasks, and cut travel costs. From their laptops, experts guide workers through real-world workflows with AR overlays, schematics, and annotations. Assist supports everything from troubleshooting to training—reducing downtime and boosting efficiency.
“Assist empowers people to do more. It takes someone to a completely different level.”
- Jo Kamm, Dimensional Innovations
“A whole new dimension to working together. We can communicate better and get to a solution much faster.”
- Chad Hutson, CSO, Dimensional Innovations
